Shipping & Delivery

PACKAGING

All of our hats & headpieces are presented in a beautiful Alison Roe Millinery Hat Box (and then wrapped in protective wrapping if being shipped).

COLLECTION FROM THE STUDIO

Purchases can be collected from the studio by appointment - just select this option at checkout and contact the studio on 086-2320601 to arrange an appointment. 

DELIVERY WITHIN IRELAND

  • Ordinary post with An Post - our Feather Brooches and smaller accessories can be shipped with An Post at a cost of €4.50 but please note that there is no tracking facility with this option.
  • Shipping by DHL for other items is approximately €9-10 (the exact cost will be calculated by DHL depending on size and your address).
  • With hat-hire, you will also have the option of purchasing your return shipping with DHL at the time of booking your hat-hire, in which case you will receive the pre-printed shipping label and instructions to arrange collection. Return delivery for hired hats is normally €20.
  • Delivery time with DHL is 1-3 working days.

When your order is sent via DHL, you will receive an email with a tracking number, so you can track your order’s progress online using the DHL website. We cannot accept liability for any delays outside our control.

 DELIVERY OVERSEAS

We can ship to anywhere in the world. When you have finished selecting your items and go to the checkout page, the exact shipping rate will be calculated for you by DHL when you have entered your shipping address. For all overseas orders, we work with DHL. When your order is sent, you will receive an email with a tracking number, so you can track your order’s progress online using the DHL website . We cannot accept liability for any delays outside our control.

Delivery prices vary, depending on the size and weight of the package. Guidelines are detailed below:

Courier UK

  • Standard Shipping Price: from €15
  • Delivery time: 3 -7 working days

 Courier Europe

  • Standard Shipping Price: from €30
  • Delivery time: 3-8 working days

 Courier Rest of the World

  • Standard Shipping Price: from €45
  • Delivery time: 7-14 working days

 We do not offer our Hat Hire Service overseas.

​All taxes and duties are the responsibility of the purchaser and Alison Roe Millinery shall not be liable for same.

If you have any more questions, please don’t hesitate to contact us by telephone on +353 86 2320601 or email info@alisonroe.ie